Terms & Conditions

1. Scope

These Terms govern:

  • Use of the website
  • Purchase of goods
  • Business relationships with Thanh Son Imex
2. Account Registration
  • Users must provide accurate information
  • Account security is the user’s responsibility
3. Products
  • Product descriptions and images are indicative
  • Specifications may vary depending on supplier/origin
  • Availability is not guaranteed
4. Orders
  • Orders are subject to acceptance and availability
  • We may refuse or cancel orders if necessary
5. Pricing & Payment
  • Prices are shown in EUR or local currency
  • VAT included where applicable (B2C)
  • B2B pricing may be displayed excluding VAT
6. Delivery
  • Delivery times are estimates
  • Risk transfers upon delivery (B2B: Incoterms may apply)
7. Cancellation
  • Orders may be cancelled before dispatch
  • After dispatch → subject to return policy
8. Liability
  • We are not liable for indirect or consequential damages
  • Liability is limited to the value of the purchased goods
9. Intellectual Property

All content on this website (text, images, brands) is owned by Thanh Son Imex and may not be used without permission.

10. Compliance with Law

All transactions comply with:

  • Danish law (for Nordic operations)
  • French law (for EU operations)
  • EU regulations (including GDPR, food safety, consumer rights)
11. Force Majeure

We are not liable for delays or failures caused by:

  • Natural disasters
  • Supply chain disruptions
  • Government actions
12. Changes

We reserve the right to update these Terms at any time.

13. Contact

📧 info@thanhsonimex.com